Customer care
These terms explain how Beryl's World sells small-batch 3D printed clicker fidgets online in the United Kingdom.
Orders are placed through Stripe Checkout. Card details are handled by Stripe, not stored by Beryl's World.
An order is accepted when Stripe confirms payment and the order confirmation email is sent.
The total price, delivery charge, and any automatic multi-buy discount are shown before payment is submitted.
Products are 3D printed clicker fidgets. Small layer lines, tiny colour variation, and minor finish differences are normal for small-batch printed items.
Items may include small parts and mechanical switches. They are not suitable for children under 3 years old.
Shipping options are Royal Mail Tracked 24 and Royal Mail Special Delivery. Shipping days are Monday to Thursday.
Orders placed by 1pm UK time on a shipping day are dispatched the same day where stock is ready. Special Delivery is guaranteed next day after dispatch.
For standard products bought online, you can tell us within 14 days of receiving the goods that you want to cancel, then return the goods within the following 14 days.
Personalised or custom-made items may not be cancellable once production has started unless they are faulty or not as described.
You can give notice using the online cancellation form or by emailing orders@berylsworld.co.uk.
For order support, email orders@berylsworld.co.uk with your order reference and the email address used at checkout.
Reply to your order email with your order reference, or use the contact page before ordering.
Contact Beryl's World